Refund policy
At our store, your pet’s happiness is our top priority 🐾
30-Day Pet Happiness Guarantee
We offer a 30-day guarantee from the date of delivery. If you’re not completely satisfied with your purchase, you may request a refund or replacement.
Eligibility for Refunds
To be eligible:
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Item must be unused and in acceptable condition
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Request must be made within 30 days of delivery
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours with photo proof. We will send a replacement or issue a full refund.
Returns
In most cases, we do not require you to return the item. This helps save time and reduces hassle for you.
Refund Process
Once your request is approved:
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Refunds are processed within 5–7 business days
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Amount will be credited to your original payment method
Order Cancellation
Orders can be canceled within 12 hours of placing them. After this, orders may already be processed and cannot be canceled.
Contact Us
For any questions, please contact us at:
bloomyn.shop@gmail.com